The Microsoft Store (formerly Windows Store) is Microsoft's official marketplace for downloading apps. Some Windows apps are only available exclusively on it. This makes information technology fifty-fifty more frustrating when Windows' official store stops working or does not open quickly.

Is your Microsoft Store not working? If so, we've rounded up the steps that assistance set the Microsoft Store. Whether it's running a troubleshooter to detect and repair problems or clearing the cache automatically, chances are that one of the helpful tips beneath volition exercise the job.

Read on for the ultimate Microsoft Store troubleshooting and repair guide.

1. Use the Windows Store Apps Troubleshooter

Microsoft has a troubleshooter that scans your organisation and detects any problems preventing Microsoft Store apps from working correctly. Then, if possible, it automatically fixes these without you doing a thing.

windows 10 additional troubleshooters

To run the troubleshooter:

  1. Press Windows key + I to open Settings.
  2. Go to Update & Security > Troubleshoot > Additional troubleshooters.
  3. Select Windows Store Apps from the list, and then click Run the troubleshooter.

A window volition open and brainstorm detecting problems. It shouldn't take whatsoever longer than a couple of minutes.

If issues are detected, the troubleshooter will try to resolve these. Alternatively, it might give you steps on how to do it yourself. Y'all may also be able to click Side by side to see multiple solutions.

The troubleshooter may not be able to gear up the issues, or information technology might not even detect any problems in the first place, but it's worth trying anyway.

2. Check Your Reckoner's Time

This might sound odd, but the Microsoft Shop might not open if your computer'south date and time are inaccurate. This is because the Store checks to see if the fourth dimension it tracks is in sync with your computer's.

windows 10 date and time

To bank check your computer'southward time:

  1. Press Windows cardinal + I to open Settings.
  2. Click Fourth dimension & Language.
  3. Slide Gear up the time zone automatically to Off.
  4. Ensure your Time zone is right and change it if not.
  5. SlideGear up the fourth dimension zone automatically back On.
  6. Beneath Synchronize your clock, click Sync now.

3. Reset the Microsoft Store

You lot can reset Windows apps, which clears their stored data and sets them back to default. Though this will articulate your settings, you lot won't lose any purchases or installed apps.

reset the microsoft store

To reset the Microsoft Store:

  1. Press Windows key + I to open Settings.
  2. Click Apps.
  3. Search the list for Microsoft Store and select it.
  4. Click Advanced options > Reset.
  5. You'll see a alert that the app's data will exist deleted, then click Reset again.

4. Clear the Store Cache

Clearing the cache of the Store tin can assistance resolve bug with installing or updating apps. In fact, immigration cache can resolve many Windows problems. It's incredibly uncomplicated to run and will merely take a minute.

windows 10 wsreset

Press Windows Cardinal + R to open Run, then input wsreset.exe and click OK. A bare Control Prompt window will open up, but residue assured that it's immigration the cache. After about 30 seconds, the window will close, and the Store will open automatically.

5. Reset Windows Update Components

If you're having problem updating the Store or the apps themselves, effort resetting the Windows Update components. Handily, there'due south an automated repair tool for that called the Reset Windows Update Tool.

reset windows update tool

Here's how to apply it:

  1. Download the EXE file and run it to install the programme.
  2. Once installed, right-click the Reset Windows Update Tool and click Run as administrator.
  3. Press Y,then Enter to ostend you lot desire to continue.
  4. Printing 2 to select Resets the Windows Update Components and then Enter to ostend. Wait for the process to consummate.

half dozen. Edit the Registry for Connectedness Errors

If you get a connexion error when launching the store or downloading an app, or updating an app, information technology's fourth dimension to head into the registry. Delight ensure you follow these instructions closely because wrong edits in the registry tin can cause further bug.

First, press Windows primal + R to open Run. Input regedit and click OK. The Registry Editor will open.

If you don't come across an accost bar, go to View > Address bar to enable information technology. Then input the following folder path:

          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles
advanced security settings for profiles
  1. On the left pane, right-click on Profiles > Permissions > Advanced.
  2. Tick Supercede all child object permission entries with inheritable permission entries from this object.
  3. Click OK and restart your system.

7. Check Your Proxy Settings

Using irregular network settings tin can cause problems with the Microsoft Shop. Starting time, disable any VPN you have installed—check the programme's back up documentation for guidance on how to exercise that.

Alternatively, uninstall it entirely past pressing Windows key + I to open Settings. Click Apps, select the VPN from the listing and click Uninstall.

window 10 proxy settings

Next, check your proxy settings:

  1. Press Windows key + I to open Settings.
  2. Become to Network & Net > Proxy.
  3. Below Manual proxy setup, ensure that Use a proxy server is set toOff.

8. Re-register the Microsoft Store

The Store app can't be uninstalled easily, so the closest we can get is to re-register information technology on your arrangement.

First, perform a organisation search for powershell, then right-click the result and selectRun as administrator. PowerShell is a scripting environment that can be used to automate tasks.

windows store powershell

If you're using Windows 10, input the post-obit and so press Enter:

          "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Annals $manifest}

Get the All-time Microsoft Shop Apps for Windows

It tin can be frustrating when something simple like the Microsoft Store doesn't work properly, so hopefully, the solutions above solve the event.

With the Microsoft Shop back up and running, now's the time to kit your system out with the all-time apps.

The Best Microsoft Store Apps for Windows ten

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About The Author

Joe Keeley (862 Manufactures Published)

Joe was built-in with a keyboard in his hands and immediately started writing about technology. He has a BA (Hons) in Business organization and is now a full-time freelance writer who enjoys making tech simple for everyone.

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